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Terms & Warranty

Company:
White Sound Defense
is a Veteran Owned business that produces specialty products intended for use by tactical professionals.

Philosophy:
We recognize that in the field lives depend on the reliability and efficiency of equipment. As such, our focus is the never-ending pursuit of these two qualities.
We also recognize that any equipment made by humans will be imperfect. To us, this means that no design is ever complete. There is always room for improvement.

Shipping:
All orders are shipped UPS or U.S. Postal Service. We strive to ship all orders within two business days. In the event of a backorder we will contact you via email to confirm the order.

Guarantee:
Whether or not we are the manufacturer of a given product, we want you to be satisfied with all the products we sell. If you are not 100% satisfied with any products you purchase, please contact us and we will resolve the problem as quickly as possible.

If the product is in new condition we will offer you a replacement, exchange or full refund of the purchase price minus shipping costs.

If the product has a material or workmanship defect we will offer you a replacement, exchange or full refund of the purchase price including shipping.

Specific Warranties:
White Sound Defense guarantees that its products are free from defects in materials and workmanship. In the event of any defects in materials or workmanship White Sound Defense's sole liability shall be the replacement of any product that is defective in material or workmanship.

This warranty specifically excludes any and all consequential or accidental damages. No other warranties or liability whatsoever, are either expressed or implied. Because of the nature and use of the products we sell there is no warranty of fitness for a particular purpose. It is up to the purchaser to decide for themselves if the product is appropriate to their intended use.